We respect your privacy and take it very seriously. We are Katannuta CC, trading as Katannuta Diamonds, and this is our plan of action for the protection of your personal information. It describes how we collect, use, disclose, and store your personal information.
This policy applies to you when you visit our website, use our application, or order our products or services as a customer.
Scope. Your personal information includes information we collect:
- when you submit your details to us via our contact form;
- when you send us your information via Facebook Messenger, Instagram direct messages, WhatsApp or e-mail;
- when you place an order with us;
- or you provide voluntarily to us.
It excludes anonymous, de-identified, statistical, and public information.
Your obligations. You may only send us your own personal information or someone else’s personal information if you have their permission to do so.
ACCEPTANCE AND CHANGES
Acceptance. You may not order any of our products if you do not accept this policy or any changes to it.
Changes. We may change this policy at any time and will notify you of the changes on our website. The changed policy applies to you if you continue using our website, our application, or our products or services following the notification.
Automatically through website. When you visit our website, we automatically collect your Internet usage information (including your IP address, browser details, and usage information) through your browser, which we may use to display our website correctly, track your activities on it, or for other necessary purposes.
Through an order. We ask you to provide us certain products or services information when you order our products or services.
Voluntarily. We may ask you to provide us certain optional information on a voluntary basis.
Consent to collection. We will get your consent to collect your personal information in accordance with applicable law when you provide us with it.
Purpose for collection. We may process your information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal information, disclosing it, and combining it with other personal information.
Processing. We may process your personal information to fulfil our obligations to you.
Cookies. We may place small text files on your device when you visit our website that allow us to provide you with a personalised experience by associating your personal information with your device. They let us remember your preferences, allow third parties to provide services to you, and otherwise serve useful purposes for you. Your internet browser generally accepts them automatically, but you can often change this setting or delete them manually. However, we won’t be able to provide you with access to certain aspects of our website where cookies are necessary if you do so. We have no access to or control over any cookies that our business partners use on our website and they have their own privacy policies that govern them.
Messages. We may use your identifying information to send you administrative and update messages about our website or products.
Sharing. We will never share, or sell, your private information (including phone numbers, email addresses or delivery addresses) to any third parties, ever.
Mandatory disclosure. We may disclose personal information to third parties if required for legal reasons, such as if required by the relevant authorities or a court order.
Change of ownership. We may assign our rights to the personal information we process to our new owners if our ownership changes for any reason.
We take the security of personal information very seriously and always do our best to comply with applicable data protection laws. Our hosting company will host our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We implement disaster recovery procedures where appropriate.
Access. You may ask us to provide you with a description of the personal information that we hold on you, correct or update it or delete it (provided that we do not need it to fulfil our obligations to you or applicable law does not require us to keep it). We will take all reasonable steps to verify your identity before doing so. Please contact us with your name and any other information needed to identify you correctly if you want access to information or want us to correct, update or delete it.
Accuracy. We will do our best to keep your personal information that we collect accurate, complete, and up to date.
Participation. We may ask you to update your personal information from time to time, but will take steps to verify your identity to prevent unauthorised access when doing so.
Updating or removing. You may update or remove your personal information:
- through our website or application; or
- by contacting us.
Limitation. We are not responsible for anyone else’s privacy policies or practices.